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If in Crisis

Crisis and Important phone numbers

Link to Crisis and Important Phone number one-sheet;

Crisis and Important phone numbersOct2017

If this is a real, or life threatening emergency call 911 

  • Helpline, Crisis Intervention and Suicide Prevention – 951-686-HELP/4357
    National Suicide Crisis Line also Veterans Crisis Line 1-800-273-8255 TTY 1-800-799-4889
  • NAMI Crisis Text Line: Text 741 741 and the text the word NAMI
  • NAMI Resource: 7 Cups of Tea  Online Support Resource
  • National Help Line – 211 – This number links you with a referral service for Riverside County (or across the nation) for services such as housing, food, rental assistance, legal assistance, etc.
  • Other Important Numbers
    Adult Protective Services – 1-800-491-7123
  • Child Protective Services – 1-800-442-4918
    After Hours…….. – 1-800-331-6742
  • Mental Health Access Line- CARES Line 1-800-706-7500 – Authorize mental health treatment for Medi-Cal recipients seeking inpatient or outpatient care. Beneficiaries may call for referrals to the appropriate services. Licensed clinicians determine eligibility, provide crisis intervention, as well as linkage to outpatient, inpatient, and community resources.
  • Cares Line (Substance Use Resources for Riverside County Residents only) Find Substance Abuse Recovery treatment!  800-499-3008
  • Riverside University Health System- Behavioral Health: 
  • Link to RUHS-BH
    Emergency Treatment Services (ETS) and Inpatient Treatment Facility (ITF)
    9990 County Farm Road, Riverside 951-358-4700
  • Detention Services: Please advise their department if someone is incarcerated and needs psychiatric services and meds. Adrianne Chadwick Southwest Detention Mental Health Services (951) 696-3117
  • 24 Hour Detox Referral Line
    Counselor is available to refer those who need detox services to residential facilities. 1-800-499-3008
  • Home Connect- Riverside County: 1-800-498-8847
  • What’s Up Safehouse


Mid-County Region: County Mental Health Clinics

Telecare Mental Health Urgent Care-  85 Ramona Expressway, Perris, CA 92571 951-349-4195   (no insurance is necessary)

Hemet Clinic (951)791-3300

Mt. San Jacinto Children’s… …(951) 487-2674

Temecula Clinic……………… (951) 600-6355

Perris Clinic………………… (951) 443-2200

Public Guardian’s Office (951) 341-6440

Patient Rights Advocate – Services represent a client’s interests as defined by the client, as long as those interests are within the bounds of the law and achievable with the resources of the advocate. (951) 358-4600 (Collect calls accepted) or 1-800-350-0519

Family Advocate
Provides information to family members in their interactions with Riverside County Mental Health service providers. Provides support in navigating the mental health system for family members. 1-800-330-4522

Parent Partners
Work with professional staff and families to assist in the planning and provision of treatment for children entering the mental health system. Includes such services as parent education, support groups, mentoring, ensuring the parent/family perspective is incorporated into all policy and administrative decisions. (951) 358-4520 San Jacinto Childrens:

National Alliance on Mental Illness provides educational classes for family members and persons with MH diagnosis

• NAMI California (916) 567-0163

• NAMI Mt. San Jacinto (951) 765-1850

• NAMI Temecula Valley (951) 672-2089

• NAMI Riverside (951) 369-2721

• NAMI Coachella 442-275-7385


Suicide Prevention Lifeline

(800) 273-TALK or (800) SUICIDE


NAMI Information Line

(800) 950-NAMI

The Information HelpLine is an information and referral service which can be reached by calling 1 (800) 950-NAMI (6264), Monday through Friday, 10 a.m.- 6 p.m., EST.  Business callers, including those seeking particular NAMI staff members, should call 1 (703)524-7600.



Additional Resources


Girls & Boys Town National Hotline
(800) 448-3000

National Hopeline Network

National Suicide Prevention Lifeline
(800) 273-TALK (8255)

National Youth Crisis Hotline
(800) 442-HOPE (4673)


Alcohol Hotline
(800) 331-2900

Al-Anon for Families of Alcoholics
(800) 344-2666

Alcohol and Drug Helpline
(800) 821-4357

Alcohol Treatment Referral Hotline
(800) 252-6465

Alcohol & Drug Abuse Hotline
(800) 729-6686

Families Anonymous
(800) 736-9805

National Council on Alcoholism and Drug Dependence Hopeline
(800) 622-2255


Poison Control
(800) 222-1222

National Institute on Drug Abuse Hotline
(800) 662-4357

Cocaine Anonymous
(800) 347-8998

National Help Line for Substance Abuse
(800) 262-2463


National Domestic Violence Hotline
(800) 799-7233

National US Child Abuse Hotline
(800) 422-4453

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